Disgusted at this bait and switch and I don't blame her. Several people in my team have also complained about this. I can't remember the last time that actually worked for me. the only perk to making Emerald is to be one of the first with a NEW hat. Clearly they are not very good since I USUALLY get some old thing. NO MENTION ANYWHERE in the announcement that you only have a CHANCE at winning a new hat. Many times over I'd contact support and they graciously replaced it.īUT then I got a reply that you only MIGHT win a new hat. No way possible to win them all, not like they could run out. There are SIX HATS pictured right on that announcement. I lost count of how many times I got to ruby OR Emerald which gives you your prize immediately, only to get some OLD STALE hat that has already been out FOR MONTHS! NOT the prize. "Reach the 8th ruby chest to get your hands on the NEW viking hats." So I will NOT put in the hours needed to "win" a non prize. Work my tail off to get to Emerald ANY MORE!!!!!!! Not for a game that dangles neat prizes but when you "win" you don't actually win the prize.
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