Other factors that influence the result of E-CRM implementation are available there for other experts to recognize in future. In addition, customer perspective about the company’s business model may influence the result of a succeeding process of E-CRM. Negative impacts due to failure of implementation may bring down the whole business. Media 9,000 Watch tv on your computer - laptop - mobile and Tablet all in. However, not many companies were able to implement this software system into their business model especially small-medium enterprises or traditional business around vulnerable neighborhoods. Supported devices include Sony PlayStation 3 (PS3) and PlayStation 4 (PS4), Microsoft Xbox One and 360, many TVs (Samsung, Panasonic, Sony, Vizio, LG, Philips, Sharp), smart phones (iPhone, Android, etc.), Blu-ray players, and more. E-CRM, by facilitating company customer relationship management with new information system include the Internet, telemarketing and database storage capabilities, overall performance of the company may dramatically change over a long period. Universal Media Server is a Java-based server which can stream video, audio or pictures to any DLNA device. Customer relationship management (CRM), as a marketing strategy, and emerging of electronic commerce brought a drastically changes towards business market. Although the new trade in services agreement will address all four. Abstract – The focus of this paper is to discuss about the positive and negative impact of electronic customer relationship management (E-CRM) towards different scale of companies in order to achieve customer satisfaction. services, ranging from basic data entry to multimedia and software development services.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |